Artificial intelligence automates skills. Maybe ChatGPT can’t give us all the answers because it’s forcing us to change the questions.

By Martin Padulla for staffingamericalatina

The beginning of this year brought us ChatGPT, a chat system with artificial intelligence that, at an incredible speed, has managed to attract users and surprise us.

The company Open AI has created this system capable of performing language-related tasks. A system that trains itself through interaction and from this, it can give very assertive answers. In most of the answers it passes the Turing test; this means that the format and accuracy is such that it is difficult to distinguish between a text produced by ChatGPT and another produced by a person.

Just a few days ago Microsoft announced an important investment in this company that is part of the Generative AI ecosystem, the artificial intelligence that generates content. This system was launched in November and its easy accessibility has led to millions of people around the world already using it. The potential of a system that can produce human language and convert sentences into images will depend on the creativity, knowledge and capacity of the users. What is clear is that the collaboration we talked about so much between humans and artificial intelligence is now a reality in this conversation with ChatGPT. It’s a lot like the Singularity.

It’s quite surprising that it’s surprising. When a professor at the University of Lyon discovered that the work he had asked his students to do had been produced by ChatGPT, alarm bells went off in the world of education. One could say that it is alarm at the new, a state of alert at the imminence of change.

This is not the first exogenous factor to be introduced into the dynamics of knowledge generation. It happened when first the calculator was integrated, then the computer, then the Internet, then cell phones more recently, and now, surely very quickly, ChatGPT will be integrated. The real change, the profound one, will have to focus on teachers’ skills, on the renewal of content in their training. ChatGPT forces to generate knowledge for those who facilitate the generation of knowledge. If we take into account that ChatGPT learns with every interaction, infinite possibilities open up for the world of education. It is forcing us to change the questions, to reformulate them in order to take advantage of a fascinating tool.

For the world of work, it is still difficult to glimpse the impacts; perhaps a first indicator is that the list of jobs that Chat GPT can replace was drawn up by ChatGPT itself upon receiving the question. All the studies on which liters of ink were spent predicting that routine, low-skilled jobs would be the first to be replaced by artificial intelligence are now being challenged by a system that puts in check precisely those who spent that ink. There is an obvious gap for knowledge workers, for art, for all those who have in the word a fundamental input to develop their careers.
However, a very interesting window opens up if we understand that it is a tool. It can replace an untalented journalist and it can make a talented journalist a super journalist.

Since Plato’s Phaedrus accusing writing of pretending to replace human memory, these Shumpeterian creative destructions have received direct accusations or attacks. The Luddites are perhaps the best known historical representation of these positions; however, empirical evidence indicates that innovation creates work by bringing different skills into play. Like teachers, all workers are forced to learn to unlearn in order to relearn with more and better resources.

The common denominator for the world of education and the world of work is the need for flexibility, diversity and freedom.

None of the three variables is possible without the others. The regulatory frameworks of our region, more than ever and with more urgency than ever before, must accompany the technological revolution.
Perhaps the 4.0 regulatory frameworks will end up being drafted with a great deal of participation from ChatGPT based on its interactions with those of us who build reality every day. A reality that cries out for different ways of acquiring knowledge and different ways of working, with freedom and with rights in line with the concept of work in the 21st century.

But, why to think of so many ideas? I prefer to ask ChatGPT directly.
– Is ChatGPT worth the 10 billion invested by Microsoft?
– ChatGPT’s ability to generate written content automatically has a lot of potential applications in fields such as job automation, content creation, customer service and artificial intelligence applied to business. Its ability to generate coherent text is truly impressive. The price paid by Microsoft is a reflection of the value of Open AI and its technology.

Perhaps we are facing one of many tools that will come to add more and more value from an essentially human perspective. In contexts of freedom to choose different ways of acquiring skills to bring them into play in various ways of working

I prefer to focus on better business proposals, increased productivity when writing communications, new ideas for products and services, better content to promote launches, new chats to interact with customers, better training and ideas, greater creativity in networks and hundreds of thousands of functionalities that can make us better workers and better companies. In the contributions we can make to build more sustainable societies.
“I choose to believe”, was the saying in Argentina during the last soccer World Cup, appealing to supposed creative coincidences that predicted success.

Believe, promote and spread the idea that there will always be something that will put us intellectually, spiritually or creatively above technology. Believing in not losing control or getting confused. In critical thinking and content curation. Our limited intelligence will be very easy to reproduce by Generative AI, our essence will be impossible.
Will we be able to be so deep in the midst of so much superficiality?